Terms & Conditions

Last updated: 10/07/2026

These Terms & Conditions govern your use of this website and your purchase of products from AestheticX (“AestheticX”, “we”, “us”, or “our”).

By accessing this website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

1. Eligibility

You must be at least 18 years old to use this website or place an order. If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

By using this website, you confirm that you are legally capable of entering into a binding contract.

2. Your Account

If you create an account on our website, you agree to provide accurate, complete, and updated information.

You are responsible for keeping your login details secure and for all activities that occur under your account. If you suspect any unauthorised use of your account, you should contact us immediately at support@aestheticx.in.

3. Products, Descriptions and Pricing

All prices are listed in Indian Rupees (₹) and are payable as shown at checkout.

Product images, colours, size, packaging, and appearance shown on the website are for reference only. Actual products may vary slightly due to photography, screen settings, supplier changes, or product updates.

We try our best to keep product descriptions, pricing, availability, and other details accurate. However, we do not guarantee that all information on the website will always be error-free.

We reserve the right to correct errors, update product information, change prices, cancel listings, or limit order quantities at any time without prior notice.

4. Orders and Acceptance

When you place an order, it is considered an offer to purchase the selected product(s).

An order confirmation email or message only confirms that we have received your order. It does not guarantee final acceptance of the order.

We reserve the right to accept, reject, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability;

  • Pricing or listing errors;

  • Incorrect customer details;

  • Delivery restrictions;

  • Payment issues;

  • Suspected fraud or misuse;

  • Any other reason that affects order fulfilment.

Some products may be shipped directly by third-party suppliers, fulfilment partners, or dropshipping partners on behalf of AestheticX.

5. Payment

We accept prepaid payments through supported payment gateways using methods such as UPI, debit card, credit card, net banking, wallets, or other available payment options.

Cash on Delivery (COD) may be available for selected products, locations, or orders, subject to verification and service availability.

COD orders may require phone verification, OTP verification, or confirmation before dispatch.

All online payments are processed by third-party payment gateway providers. We do not store your full card details, UPI PIN, net-banking password, or other sensitive payment credentials on our servers.

Payments are also subject to the terms and policies of the respective payment gateway provider.

6. Shipping and Delivery

Shipping timelines, delivery charges, serviceable locations, tracking, and related delivery terms are described in our Shipping Policy, which forms part of these Terms & Conditions.

Delivery timelines are estimates and may vary due to courier delays, supplier delays, weather conditions, festivals, strikes, incorrect address details, or other circumstances beyond our control.

7. Cancellations, Returns and Refunds

Cancellations, returns, replacements, and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.

Please read the Refund & Return Policy carefully before placing an order.

8. Coupons and Offers

Discount codes, coupons, cashback, promotional offers, and sale offers are subject to their specific terms and conditions.

Offers:

  • Have no cash value;

  • Cannot be exchanged for cash;

  • May not be combined with other offers unless clearly stated;

  • May be limited to selected products or customers;

  • May be modified, suspended, or withdrawn at any time without prior notice.

9. Intellectual Property

All content on this website, including brand name, logo, text, images, graphics, design, icons, product layout, and website content, is owned by or licensed to AestheticX and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or use any website content without our prior written permission.

10. Acceptable Use

You agree not to misuse this website or use it for any unlawful or harmful purpose.

You must not:

  • Attempt to gain unauthorised access to the website, server, or customer data;

  • Interfere with or disrupt website operations;

  • Use bots, scraping tools, or automated systems without permission;

  • Upload harmful code, malware, or suspicious content;

  • Use the website for fraud, abuse, harassment, or illegal activities;

  • Violate any applicable law or third-party rights.

11. Third-Party Links and Suppliers

Our website may include links to third-party websites, apps, services, suppliers, payment gateways, courier partners, or fulfilment partners.

We are not responsible for the content, policies, products, services, or practices of third-party platforms or providers. You should review their terms and policies separately before using their services.

12. Disclaimers

This website and its content are provided on an “as is” and “as available” basis.

To the maximum extent permitted by law, AestheticX makes no warranties that:

  • The website will always be available, secure, or error-free;

  • Product details will always be fully accurate or updated;

  • The website will be free from viruses or harmful components;

  • The products will meet every individual expectation of the customer.

Nothing in these Terms limits any rights available to customers under applicable consumer protection laws.

13. Limitation of Liability

To the fullest extent permitted by law, AestheticX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim related to an order shall not exceed the amount paid by you for the relevant order.

14. Indemnification

You agree to indemnify and hold AestheticX, its owner, team members, suppliers, service providers, and partners harmless from any claims, losses, damages, liabilities, costs, or expenses arising from:

  • Your misuse of the website;

  • Your breach of these Terms;

  • Your violation of any law;

  • Your infringement of any third-party rights;

  • Any fraudulent or unauthorised activity from your account.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India.

Any disputes arising out of or related to these Terms, the website, or your order shall be subject to the exclusive jurisdiction of the competent courts located in Nagaon, Assam, India.

16. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page with the updated “Last updated” date.

Your continued use of the website after any changes means that you accept the updated Terms & Conditions.

17. Contact Us

For questions about these Terms & Conditions, you may contact us at:

AestheticX
Dhupaguri, Dhing, Nagaon, Assam – 782123, India
Email: support@aestheticx.in

Registered Business Name: AestheticX
Owner/Representative: Nabinur Rahman