Last updated: 10/07/2026
This Privacy Policy explains how AestheticX (“AestheticX”, “we”, “us”, or “our”) collects, uses, shares, stores, and protects your information when you visit our website, create an account, place an order, or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Information you provide to us:
Name, email address, phone number, billing address, shipping address, order details, account details, and any messages or support requests you send to us.
Payment information:
Payments are processed through third-party payment gateway partners. We do not store your full card details, UPI PIN, net-banking password, or other sensitive payment credentials on our servers.
Information collected automatically:
We may collect details such as your IP address, device type, browser type, pages viewed, website activity, cookies, and similar usage data for security, analytics, and website performance.
2. How We Use Your Information
We use your information for the following purposes:
To process, confirm, fulfil, and deliver your orders;
To receive and process payments;
To provide customer support and respond to your queries;
To manage your account, cart, wishlist, and order history;
To prevent fraud, misuse, and unauthorised activity;
To improve our website, products, and customer experience;
To send order updates, service messages, and important notifications;
To send offers or marketing communication only where permitted or with your consent;
To comply with legal, tax, accounting, and regulatory requirements.
3. Cookies and Tracking
We use cookies and similar technologies to support essential website functions such as login, cart, checkout, analytics, and website performance.
You may disable or delete cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
4. How We Share Your Information
We do not sell your personal data.
We may share your information only where necessary with:
Courier and logistics partners for delivery of orders;
Payment gateway partners for payment processing;
Suppliers, fulfilment partners, and third-party service providers who help complete or ship your order;
Hosting, analytics, email, marketing, and technical service providers;
Government, legal, tax, or law-enforcement authorities where required by law;
A successor entity in case of merger, acquisition, restructuring, or sale of business assets.
5. Data Retention
We keep your information only for as long as necessary for the purposes mentioned in this Privacy Policy, including order processing, customer support, legal compliance, tax records, accounting, fraud prevention, and dispute resolution.
When the information is no longer required, we may delete, anonymise, or securely store it as required by applicable law.
6. How We Protect Your Data
We use reasonable technical and organisational safeguards to protect your information, including secure website access, HTTPS, restricted access controls, and internal security practices.
However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Your Rights and Choices
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may request to:
Access the personal data we hold about you;
Correct or update your personal data;
Delete your personal data, where legally permitted;
Withdraw consent where processing is based on consent;
Opt out of marketing communication.
To exercise these rights, you can contact us at support@aestheticx.in.
8. Third-Party Links
Our website may contain links to third-party websites, apps, or services. We are not responsible for the content, privacy policies, security, or practices of third-party platforms. Please review their privacy policies before using them.
9. Children
Our website is intended for users aged 18 years and above. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without proper consent, we will take steps to delete it.
10. International Processing
Some of our service providers may store or process data on servers located outside India. Where this happens, we take reasonable steps to ensure that your data is handled in line with this Privacy Policy and applicable law.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable rules, the Grievance Officer for AestheticX is:
Name: Nabinur Rahman
Email: support@aestheticx.in
Address: Dhupaguri, Dhing, Nagaon, Assam – 782123, India
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.
Your continued use of the website after any changes means that you accept the updated Privacy Policy.
13. Contact Us
For questions about this Privacy Policy or your personal data, you may contact us at:
AestheticX
Dhupaguri, Dhing, Nagaon, Assam – 782123, India
Email: support@aestheticx.i